Frequently Asked Questions

Thank you so much for sending mithai to your loved one and supporting our small business.  We love making mithai to celebrate your special occasions and we are honored you chose us.  After we receive your order, we get to work making our mithai fresh and in small batches for you and/or your loved ones!  Below are a few commonly asked questions. 


What is mithai (mit-hai)?

Mithai is the Hindi word for dessert, and all dessert is classified as mithai.

What does Simply Mithai specialize in and what is it?

We have spent a lot of time and gained a lot of experience perfecting Burfi (bur-fi) - yes, pronounced exactly like it's spelled!  Burfi (bur-fi) is an Indian dessert made from paneer (similar to ricotta cheese). Our paneer is freshly made in our kitchen with organic milk, and the consistency is similar to cheesecake.

What is a mithai bonbon?

Bonbon is a hand-painted chocolate delight.  The bonbon consists of a thin dark chocolate shell hand-painted with cocoa butter.  Each bonbon is filled with burfi, capped off with chocolate, and individually packaged.  We liked to call it the fancy cousin to a truffle.  See how we make our bonbons on our Instagram page! 

What makes our burfi different? 

Our burfi is made from scratch using organic ingredients.  Our focus is to elevate the standard for mithai.  We took a classic burfi and redefined it to fit the western palate.  Our flavors are constantly changing, and we offer western flavors like pumpkin pie or butter pecan - yes, those are burfi flavors.  Burfi is the filling for our macarons and bonbons. 

Do our products contain eggs?

Our bonbons do NOT contain eggs.

Macarons do contain eggs.

Is your mithai vegan?

At this time, our mithai is not vegan.  We use organic products and try to source ingredients locally when possible.  All of our mithai is vegetarian.

Do you use ghee?

Yes, our burfi is made using ghee.

What are the ingredients?

The ingredients are listed on the product page.  If you scroll down, there is a section called "ingredients."

What are your current flavors? 

At Simply Mithai, we are constantly working on new seasonal flavors.  The current flavors are listed on the product page.  If you scroll down, there is a section called "flavors."

Shipping & Pickup:

Can I pickup my order? 

Yes!  We are located in Morton Grove, IL.  Please email us at to schedule an appointment. 

Where do you ship? 

We currently ship across the US (excluding Puerto Rico and Hawaii).  We are also able to ship to Canada. Please note when shipping to Canada, the customer will pay duties on the product.

When will my order ship?

During the checkout process, you will select the estimated delivery date for your order.  Please note we ship orders on the Monday of the week of your requested delivery date.  Typically the mithai arrives on Wednesday.  You will receive an email once the order has been shipped, out for delivery, and delivered.  If you need the order to ship sooner, please email

Can I update the address after shipping? 

If you haven't received a shipping label, reach out to us, and we will be able to update the address.  If the order has already been shipped out, unfortunately, we cannot stop the process. 

There was an issue with my delivery.  What can I do?

We try our best to ensure our mithai is delivered in the same condition we packed and shipped it out in.  Unfortunately, we do not control how UPS handles our mithai boxes, and it breaks our hearts when mithai arrives in poor condition.  Please reach out to us at, and we will see what we can do to ensure you are satisfied.

Do you offer discounts? 

We pride ourselves on offering a beautiful handmade mithai box to help you celebrate your occasions.  Each bonbon is individually painted and crafted for you.  Due to the labor and skill, we cannot offer discounts on our products.  We look forward to your continued support.

Custom Events: 

I'm having a special event and I need mithai! 

We offer custom mithai to match your event.  The colors, designs, and flavors for your bonbons will be customized.  Each favor box comes with a card that we will design together.  We have 2pc, 4pc, and 6pc favor boxes.  Don't forget about sending mithai to loved ones who can't attend your event.  Reach out to us at to get started.

I'm having a baby and I want to send a mithai box to announce the birth of my baby. 

We are so honored to send mithai boxes for name announcements, and we will individually ship the boxes to your guests with a custom insert card that we will design together.  Please reach out to us at to get started.

I'm getting married - when do I need to start/and what is the ordering process? 

Once you reach out to us via email (, we will set up a consultation call.  We will chat through all the details about your big day and what your vision looks like.  We can also make your wedding cake if you are local to Chicago!  After discussing the ideas, we'll send you a summary email with a few options.  Our favor boxes are completely customizable to your event, and you will be able to select the color and filling of your choice.  The tag which is attached to each box is also customized. We request at least a three-month notice period during peak wedding months.  So please do plan in advance!  

Do you take corporate orders? 

We have been honored to be trusted with several custom corporate orders, and we are more than happy to help you celebrate your employees with our chocolate bonbons.  We served companies like Netflix, Instagram, Squarespace, and many more!  We are the chocolatier of choice for many corporations as we are a woman/minority-owned small business.  Reach out to us today ( to start the process to sweeten your employees' lives.